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Shipping & Returns

Shipping

Shipping is F.O.B. Pioneer Supply (Kansas City) unless otherwise stated. We ship UPS, common carriers and factory direct. All orders will be shipped prepaid and will be added to your invoice.

Our minimum order is $20.00 and we make every effort to ship the same day the order is placed. View the UPS map below to view UPS order transit times.  Freight order delivery time frames are at the discretion of the trucking company.

Returns

Please request a Return Goods Authorization before returning any product to Pioneer Supply.  Special ordered items may not be returned.  Returning items to Pioneer Supply that were ordered in error is the responsibility of the ordering store. Pioneer Supply will arrange pick up of items shipped in error or damaged and the ordering store will not incur return fees.


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